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FAQs

FAQ

Frequently Asked Questions

What is Shaanti Jewels?

Unique Asian-inspired jewellery with purpose to resolve age-old fashion challenges that exist today.

What countries is the product available in?

Currently our products are available only in the United Kingdom.

Is it possible to place an order internationally, for example to someone in the US?

At this stage we are focusing on ordering options within the United Kingdom. In 2025 we will be considering international shipping options.

What is your returns policy?

Shaanti Jewels offers a favorable returns policy to assure our customers are supported. Click here to find out more.

Do you have products for men?

Products specifically for men are included in our product portfolio for future launches. To be kept up to date please subscribe to our mailing list to receive notifications regarding promotions, offers, product development and launches.

Do you have products for children?

The current products may also be used by children, however we are working on specific designs tailored for children which will be launched early in 2025. To be kept up to date you can subscribe to our mailing to receive notifications regarding promotions, offers, product development and launches.

Do you support sustainability?

Shaanti Jewels is committed to doing their part to protect the planet for generations to come. As such we work with eco-friendly products and solutions and suppliers of such.

What magnets do you use?

We use neodymium magnets which are the most widely used type of rare earth magnet.

Are the magnets on the hair clips safe to wear?

Neodynium magnets are the most widely used type of rare earth magnet and are found in such daily appliances as loudspeakers, headphones, mobile phone speakers, cordless tools, etc.
Whilst the magnets are coated it is recommended that people with pacemakers should consult their doctor prior to using any magnets.

Are the magnets safe for children?

As with all magnets precautions should be taken with children.

Where can I purchase the product?

All our products are available in our shop.

What are the company contact details?

Shaanti Jewels can be reached via email at: teamshaanti@shaantijewels.com

Do you have stalls at any of the fashion events or trade shows?

Shaanti Jewels will have a presence at events around the UK.

What are the key features of this product?

The patent protected ‘Magnafix’ is the key to the product functionality. Comprising of the widely used ‘snap & click’ mechanism for ease of attachment, the Magnafix also has magnets attached which attract to the base metal of the Jewel, thereby securing the piece firmly in place.

Who are this products created for?

Ultimately our products will be for men, women, children of all cultures and ethnicities. Check out the versatility of our launch products here.

Why should I choose Shaanti Jewels?

Shaanti Jewels provide beautiful and unique Asian-inspired solutions to age-old fashion challenges.

Do you have a website/area where customers can give feedback and suggestions on the current product range and also for future product preferences etc?

Yes, absolutely!

We welcome the engagement and your feedback to enable us to always strive to assure we meet the needs of our customers.

 

You can contact us via the form on our Contact page.

How do you secure the jewellery in place?

It’s very easy to do. Watch the short video clip on our Home Page and you’ll be a ‘pro’ in no time!

Do you offer a bespoke service to create personal designs?

Not currently, however our intent is to introduce this service in the future.

Are your products ‘Nickel-free’?

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